Hra complaint email. Email is required for you to receive an acknowledgement of receipt. In HRA Frequently Asked Questions (FAQ) General FAQs How do I apply for cash assistance emergency services? Apply online through AccessHRA now. If you think you or someone in your family has been discriminated against at HRA because of a disability you may send a complaint by letter, fax, or email to: Office of Disability Affairs If you feel that a Human Resources Administration (HRA) worker has mistreated you, misinformed you, or refused to follow the law, you may file a complaint against that work. Contact HRA Contact DHS Email the DSS Medicaid Information Fax Form for Insurance Companies: Available in English Contact Report fraud online Call the DSS OneNumber at 718-557-1399 Our Mission The Human Resources Administration is dedicated to fighting poverty and income inequality with essential programs that help families and individuals with economic and social service needs. To report a complaint or concern or to contact the Bureau of Fraud Investigations, press 6. How do I file a complaint about my Fair Hearing visit? You may contact the Office of Temporary & Disability Assistance (OTDA) by phone at 1-800-342-3334 / 518-474-8781 or by fax at 518-473-6735. If you get a call from an unfamiliar number and hear a recorded message that HRA is calling you because your benefits will close unless you enter your EBT number and PIN, do not provide that information. If you get Medicaid through HRA, please contact HRA regarding your complaint. Human Resources Administration (HRA) Consumers Most adults age 65 or older, and those who qualify for Medicaid based on a disability or those who are receiving services (such as personal care services), have Medicaid through the Human Resources Administration (HRA). . For information about other programs, press 7. gov. If you would like a reply, contact information (e. gov Or you can call the Central Complaint Unit at (718) 291-4141 Serves as ombudsman and community liaison for HRA and can respond to complaints about problems with benefits and services. , email, name, mailing address, and/or phone number) is REQUIRED. If I am disabled and need assistance, how do I file a formal Reasonable Accommodation Request? You can call 718-557-1399 or learn more on our Disability Access page. Human Resources Administration Office of Client Advocacy and Access 150 Greenwich Street – 42nd Floor New York, NY 10007 Fax: (212) 437-2161 Email: shaoulj@hra. If you would like a reply, contact information (e. DSS will never call you to ask for your account info. How can I make an inquiry or file a complaint? Send a message to the commissioner. nyc. gov, you can check today's statuses for parking, schools, and trash collection. The Department of Social Services welcomes your feedback, comments, and questions about how HRA and DHS assists vulnerable New Yorkers. Call Browse the most popular NYC government services by category, including benefits, complaints, records, services for businesses, and more. Feb 11, 2026 · Humana members can access important documents and forms related to coverage including disenrollment and claims forms. Visit the NYC 311 website or call 3-1-1. g. You can also access popular services, news, and see what's new from NYC government. You can also find information about HRA programs on the I Need Help section of our website. Learn more. HRA provides New Yorkers with a variety of critical services to make ends meet, including, but not limited to, food and cash assistance, emergency rental assistance, services for individuals with How do I contact the ACCESS HRA Help Desk? To get help with ACCESS HRA, click the ‘Contact Us’ link at the bottom of any ACCESS HRA page. The best way to contact us and to connect with our services is through our websites - please follow the links below, depending on which agency you are interested in. Medicaid Information Fax Form for Insurance Companies: Available in English Contact Report fraud online Call the DSS OneNumber at 718-557-1399 If you have a problem with your service or would like to report instances of discrimination, harassment, including sexual harassment, or retaliation or threats for reporting an incident, you can file a complaint with DSS-HRA-DHS by calling the DSS OneNumber at 718-557-1399 or emailing ConstituentAffairs@dss. NYC 311 is also able to provide general information about HRA programs. On the homepage of nyc. This will open the ACCESS HRA Help form, where you can describe your issue and submit a request for support. psnhfso amjyalas nbytib lpugnk wodih xcuuk mizmar kvkscgxj tnrxgu hyyfuy